Terms of Service
1. Acceptance of These Terms
By accessing this website or booking a trip, program, or class offered by Yellowstone IV Lounges & Wellness Center (“Yellowstone IV,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, please do not use this website or book a trip.
2. Description of Services
Yellowstone IV offers guided travel experiences, including but not limited to The Italian Longevity Experience, a physician-led group trip to Lanciano, Abruzzo, Italy, and related programs such as cooking classes. Trip itineraries, pricing, and included services are described on this website and are subject to change as noted in Section 6.
3. Booking, Age Requirement, and Payment
- Age requirement. All bookings and purchases on this website require confirmation that the guest is 18 years of age or older. If a prospective guest is under 18, a parent or legal guardian must contact us directly so we can arrange approval and complete the booking on the minor’s behalf; online checkout is not available for guests under 18.
- The Italian Longevity Experience trip may be booked either by paying in full at checkout, or — when your departure is more than 30 days away — by paying a deposit to reserve your spot, with the remaining balance due no later than 30 days before departure. Your exact deposit amount and balance due date are shown at checkout and confirmed by email.
- Cooking classes and other programs are charged in full at the time of booking through our online checkout — there is no deposit option for these.
- Payment authorization for the deposit/balance plan. If you choose the deposit option, your payment method is securely saved with our payment processor (Stripe) for this booking only, and is never charged automatically on any schedule — we do not run recurring or auto-pay charges. By completing checkout with the deposit option, you authorize us to charge that saved payment method, without requiring a further purchase or login from you, for the exact remaining balance of this booking only, if it is still unpaid after its due date and we have made a reasonable attempt to reach you first. You may pay the balance yourself at any time before the due date using the self-serve link sent in your confirmation email — that’s the intended way to settle it. See Section 4 for what happens if the balance is not paid.
- Billing disputes. If you believe a charge was made in error or without proper authorization under these Terms, please contact us first so we can look into it. Initiating a chargeback for a charge you did authorize under these Terms — including your deposit, a balance payment you completed yourself, or a balance charged under the authorization above after a missed due date and reasonable notice — is a breach of these Terms and may result in cancellation of your reservation and being billed for any resulting costs, in addition to any other remedy available to us.
- Where offered, a third-party financing option (such as Klarna) may be available at checkout for the pay-in-full option. If you choose to finance your purchase through such a provider, that financing arrangement is a separate agreement between you and the financing provider, governed by that provider’s own terms.
- Group size for each trip departure is limited as stated on the relevant trip page; reservations are accepted on a first-come, first-served basis until capacity is reached.
- Pricing reflects group size, physician-led guidance, local access, and related program elements as described on the website, and is subject to change for future departures.
4. Cancellations, Refunds & Late Payment
- Cancellations made more than 90 days before departure are eligible for a refund of the amount paid, minus a $1,500 non-refundable booking fee (or your deposit amount, if different — see your confirmation email) that secures accommodations, guides, and services that cannot be recovered once booked.
- Cancellations made 90 days or fewer before departure are non-refundable, regardless of how much of the total trip price has been paid at that point.
- Unpaid balance. If you chose the deposit option and the remaining balance is not paid by its due date (30 days before departure), we will follow up with you to resolve it. If you let us know at that point that you no longer wish to travel, we will cancel your reservation and refund any amount you have paid beyond your deposit/booking fee, which is non-refundable and will be retained. If we are unable to reach you, or do not hear back, we may instead, under the payment authorization in Section 3, charge the card on file for the outstanding balance to keep your reservation active.
- Cooking classes and other single-session programs are paid in full at booking and are non-refundable, except as stated in the specific policy shown on that program’s booking page, or as required by law.
- Refunds owed under this section are issued to your original payment method, typically within 10 business days of approval. Refunds are reviewed and processed individually by our team — nothing on this website issues a refund automatically.
We reserve the right to cancel or reschedule a trip due to insufficient enrollment, safety concerns, government travel restrictions, or circumstances beyond our reasonable control (“force majeure”), including but not limited to natural disasters, pandemic-related restrictions, political instability, or transportation disruptions. In such cases, we will work with participants in good faith regarding rescheduling or refund of amounts paid, minus any non-recoverable costs already incurred on your behalf.
5. Health, Medical, and Assumption of Risk
- Not medical treatment. Yellowstone IV’s trips, including physician-led guidance and educational content, are wellness and lifestyle-oriented and are not a substitute for medical diagnosis, treatment, or advice from your own personal physician. Nothing provided before, during, or after a trip should be construed as the practice of medicine or the creation of a physician-patient relationship, except as separately and explicitly agreed in writing.
- Consult your own physician. Participants are strongly encouraged to consult with their own personal physician before booking and before participating in any physical activity, dietary change, or travel associated with a trip, particularly if they have any pre-existing health condition.
- Allergies and dietary restrictions. It is solely the guest’s responsibility to inform us, in advance of travel, of any food allergies, sensitivities, or dietary restrictions. Where an allergy or restriction has been disclosed to us, we will make reasonable efforts to accommodate it, but meals, cooking classes, and other food or beverage service on a trip may be prepared in facilities, restaurants, or kitchens operated by third parties where we cannot guarantee the complete absence of any allergen or ingredient due to shared equipment, cross-contamination, or ingredient sourcing. Yellowstone IV, its owners, employees, and affiliated guides and partners are not liable for any allergic reaction, illness, or other adverse effect arising from an allergy or dietary restriction that was not disclosed to us in advance, or that occurs despite our reasonable accommodation efforts for a disclosed allergy or restriction.
- Assumption of risk. International travel, physical activity (including walking tours, beach and water activities, and travel by boat or vehicle), and group travel generally carry inherent risks, including but not limited to illness, injury, accident, lost or delayed luggage, travel delays, and unfamiliar terrain or road conditions. By booking a trip, you acknowledge and voluntarily assume these risks.
- No guarantee of outcomes. References to “longevity,” wellness, or health benefits describe the philosophy and educational focus of the trip and do not constitute a guarantee of any specific health outcome or result for any individual participant.
- Separate waiver required. A separate written waiver and release of claims, specific to trip participation, will be provided to each guest and must be signed prior to travel. That waiver is in addition to, and not a substitute for, these Terms.
6. Itinerary Changes
Itineraries, included activities, accommodations, and guides described on this website are current as of the time of publication but may change due to local conditions, availability, weather, or circumstances outside our control. We will make reasonable efforts to notify participants of material changes.
7. Third-Party Services
Trips may include services provided by third parties, such as hotels, local guides, transportation providers, and activity operators. Yellowstone IV is not responsible for the acts, omissions, or services of these independent third parties, though we make reasonable efforts to work with reputable partners.
8. Limitation of Liability
To the fullest extent permitted by Wyoming law, Yellowstone IV and its owners, employees, and affiliated guides shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website or participation in a trip, including but not limited to personal injury, illness, property loss, or travel disruption, except where such liability cannot be excluded or limited by law.
9. Indemnification
You agree to indemnify and hold harmless Yellowstone IV, its owners, employees, and affiliated guides from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or your participation in a trip, except to the extent caused by our own negligence or willful misconduct.
10. Intellectual Property
All content on this website — including text, images, itineraries, and branding — is the property of Yellowstone IV Lounges & Wellness Center or its licensors and may not be copied or reused without permission, except as necessary to review or book a trip.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of this website after changes are posted constitutes acceptance of the revised Terms. Material changes affecting an already-booked trip will be communicated directly to affected participants.
12. Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law principles, and any disputes shall be resolved in the state or federal courts located in Wyoming, unless otherwise required by applicable law.
13. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
14. Contact
Questions about these Terms can be sent to: yellowstoneiv@gmail.com